We're back in normal operation. Apologies for the inconvenience. If you’re still running into any issues, please reach out to us at support@playvox.com
Posted Apr 07, 2020 - 14:51 PDT
Update
We’ve identified and updated a service causing loading issues. Please let us know if you experience additional issues.
Posted Apr 07, 2020 - 14:15 PDT
Monitoring
We're seeing some signs of recovery, real-time notifications are still disabled. We're monitoring and we'll report back once we have an update to share.
Posted Apr 07, 2020 - 09:26 PDT
Update
Some customers are still reporting latency issues. We're deactivating real-time notifications as it is producing lots of timeouts. We'll be back with more updates soon.
Posted Apr 07, 2020 - 08:53 PDT
Investigating
We're investigating issues with degraded performance. We will keep you posted as soon as we have more information. We're sorry for the disruption.
Posted Apr 07, 2020 - 07:01 PDT
This incident affected: Application/Platform (Application/Platform).