Resolved -
Our cloud provider has confirmed a full recovery of the service. We have continued monitoring and can confirm that Playvox services are operating normally at this time.
This incident is now considered resolved. If you experience any further issues, please don’t hesitate to reach out.
Feb 10, 14:54 PST
Monitoring -
We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service
Feb 10, 14:31 PST
Update -
We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service
Feb 10, 14:30 PST
Identified -
We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service
Feb 10, 14:24 PST
Investigating -
We’re currently experiencing an outage with our cloud provider that may prevent some users from logging into Playvox.
Our engineering team is closely monitoring the situation and working directly with the provider to resolve it.
You can track the official status updates from our cloud provider at the link below:
https://health.aws.amazon.com/health/status
Feb 10, 14:22 PST