All Systems Operational
Application/Platform Operational
90 days ago
100.0 % uptime
Today
Playvox API Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Five9 Operational
Freshdesk Operational
Intercom Operational
Kustomer Operational
LiveChat Operational
RingCentral Operational
Salesforce Operational
Talkdesk Operational
Zendesk Operational
ServiceNow Operational
Slack Operational
External Integrations API Operational
Dialpad Operational
90 days ago
100.0 % uptime
Today
Playvox CDN Operational
SFTP Audios Operational
SFTP Files Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 15, 2022

No incidents reported today.

May 14, 2022
Resolved - We're back in normal operation. Thank you very much for bearing with us on this, and if you're still encountering any trouble, let us know at support@playvox.com.
May 14, 11:34 PDT
Monitoring - We have just deployed a fix for this issue, all the pending files have been processed. We continue to monitor the server's performance.
May 14, 11:01 PDT
Update - We are continuing to work on a fix for this issue.
May 14, 10:59 PDT
Update - We are truly sorry for the inconvenience with the FTP service. Our engineering team already has a plan to fix it, and it will be released soon; we will keep you posted here.
May 14, 07:10 PDT
Update - We're still working on resolving the issue with the FTP server, We will continue to update the status here.
May 13, 17:10 PDT
Update - We're still working on resolving the issue with the FTP server. We're truly sorry about that. We’ll keep you posted as soon as we have an update.
May 13, 13:45 PDT
Update - We have published a fix for the latency in the platform, and we're monitoring the overall performance. The incident with the FTP remains open. Thank you very much for bearing with us on this. We will continue to update the status here.
May 13, 11:16 PDT
Update - We are continuing to work on a fix for this issue.
May 13, 10:38 PDT
Update - The site might experience slowness as an error was found within our database and one of the internal applications. We are currently working to fix your experience.
May 13, 10:02 PDT
Identified - We are currently experiencing issues with our SFTP performance server, some uploads will remain pending. Our team is currently working on a fix for this issue
May 13, 07:07 PDT
May 13, 2022
May 12, 2022

No incidents reported.

May 11, 2022
Resolved - We continue to see our application as 100% functional and without major impacts, if you have any questions about it do not hesitate to contact our support team at: support@playvox.com
May 11, 16:14 PDT
Update - Our Database provider notified us most of their services are fully functional. We haven't seen any major impact on our application, although we will continue to monitor to ensure the best functionality and performance

If you have any issues, do not hesitate to contact our support team at: support@playvox.com
May 11, 15:02 PDT
Monitoring - We are intensively monitoring our services, and we haven't noticed any significant impact. We will continue to monitor it while the incident with the provider remains open.
May 11, 12:05 PDT
Investigating - Our Database provider has notified us about an incident with their services that may impact different areas of Playvox. We're investigating the impact of this issue. We'll post here as soon as we have more information. Thanks for your patience.
May 11, 10:36 PDT
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.

May 2, 2022

No incidents reported.

May 1, 2022

No incidents reported.