This incident has been resolved. Please contact support@playvox.com if you have any questions or need further assistance. We apologize for the inconvenience and appreciate your understanding.
Posted Aug 24, 2022 - 22:41 PDT
Monitoring
The service has returned to normal levels but we are continuing to monitor the incident, please let us know by reaching out to support@playvox.com in case you still have issues.
Posted Aug 24, 2022 - 21:08 PDT
Identified
We have seen significant improvement in the services . We will continue monitoring and working on a permanent fix as quickly as we can.
Posted Aug 24, 2022 - 19:54 PDT
Update
We are continuing to experience issues with customer instances hosted in USA, application slow response is expected. Our engineering team is working on a plan to restore functionality.
Posted Aug 24, 2022 - 19:15 PDT
Update
We are still working to be 100% operational and will post more information shortly
Posted Aug 24, 2022 - 17:20 PDT
Investigating
Due to some issues with AWS, our customers may experience longer loading time, for more detailed updates you may wish to check: