All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application/Platform Operational
90 days ago
100.0 % uptime
Today
Application/Platform Operational
90 days ago
100.0 % uptime
Today
Quality Operational
90 days ago
100.0 % uptime
Today
Coaching Operational
90 days ago
100.0 % uptime
Today
Learning Operational
90 days ago
100.0 % uptime
Today
Performance Operational
90 days ago
100.0 % uptime
Today
Motivation Operational
90 days ago
100.0 % uptime
Today
Playvox API Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Five9 Operational
Freshdesk Operational
Intercom Operational
Kustomer Operational
LiveChat Operational
RingCentral Operational
Salesforce Operational
Talkdesk Operational
Zendesk Operational
ServiceNow Operational
Slack Operational
External Integrations API Operational
Dialpad Operational
90 days ago
100.0 % uptime
Today
Playvox CDN Operational
SFTP Audios Operational
SFTP Files Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
AWS Outage Impacting Services in us-east-1 Region
Resolved - This incident has been resolved.
Oct 20, 15:57 PDT
Update - We are continuing to monitor for any further issues.
Oct 20, 14:52 PDT
Update - We are seeing signs of service recovery, and performance has improved across affected components. However, AWS has not yet issued a final communication confirming full resolution of the underlying issue.
Oct 20, 13:06 PDT
Update - We are observing renewed intermittent issues affecting some services. Users may experience occasional errors or degraded performance.
Oct 20, 10:00 PDT
Update - We are continuing to monitor for any further issues.
Oct 20, 09:01 PDT
Monitoring - The platform is currently stable, and services in the affected region are operating normally. Our team continues to closely monitor performance to ensure full recovery and stability.

We will provide a final update once the incident is confirmed as fully resolved.
Oct 20, 07:07 PDT
Investigating - We are currently experiencing a service degradation due to an ongoing AWS outage affecting the us-east-1 region. This may result in increased latency, errors, or partial unavailability for users in this region.

Our engineering team is actively monitoring the situation and coordinating with AWS to mitigate the impact. You can follow the official AWS status updates here:

https://health.aws.amazon.com/health/status
Oct 20, 06:15 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

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